Exchanging Policy
At Bralux, we want to make the exchange process as simple and convenient as possible.
1. Exchange Timeframe
Exchanges must be requested within 7 days of receiving your order.
If you have a special situation (e.g., traveling), please contact us to discuss.
WhatsApp: +961 70 999 357
2. Condition of Product
Items must be returned in the same condition as received (unused, undamaged, and in original packaging).
3. Shipping Fees
Customers are responsible for all shipping fees related to exchanges.
4. Support & Assistance
Our customer service team is here to help with any questions or concerns.
We aim to keep the process smooth, transparent, and hassle-free.