Refund Policy

At Bralux, we stand behind the quality of our pieces and want every customer to feel confident after receiving their order.

If your item arrives damaged, has a functional issue, or you receive the wrong item, our team will make it right through a replacement or refund when applicable.

Refund or Replacement Eligibility

Refunds or replacements may be offered in the following cases:

The item arrives damaged.

The item has a functional problem.

The wrong item was received.

Need Help?

If there’s any issue with your order, simply contact our support team and we’ll take care of it.

WhatsApp: +961 70 999 357

Our Promise

We keep the process clear, fair, and hassle-free when there is a genuine issue with your order.