Over the years, we have remained dedicated to upholding the highest standards of quality in our jewelry creations. That's why we proudly introduce the Lifetime Warranty, an assurance that accompanies every jewelry purchase.

Our comprehensive warranty includes protection for the following instances:

  • Frayed strings or elastic
  • Cracked beads
  • Damaged clasps or closures
  • Snapped wire on beaded bracelets

With this guarantee, you're entitled to the necessary maintenance for the same product. We take the responsibility of covering all maintenance fees, and we kindly request you to bear only the shipping expenses. Typically, the processing duration for this procedure spans between 5 to 10 days, contingent upon whether the item needs to be collected, serviced, and returned or completely replaced. Should the situation arise wherein the particular item is no longer part of our inventory, you retain the option to exchange it for another piece of equivalent value.

Your satisfaction and the enduring quality of our jewelry remain at the heart of our commitment.