Exchange Policy

At Bralux, we want your exchange experience to be simple, clear, and hassle-free.

1. Exchange Timeframe

Exchange requests must be made within 7 days of receiving your order.

If you have a special situation, such as traveling or being unavailable, please contact our team and we’ll do our best to assist.

WhatsApp: +961 70 999 357

2. Product Condition

Items must be returned unused, undamaged, and in the same condition received, with the original packaging included.

3. Shipping Fees

Customers are responsible for the shipping costs related to exchanges.

4. Support & Assistance

Our customer support team is available to guide you through the exchange process and answer any questions.

We aim to keep every exchange smooth, transparent, and easy from start to finish.