Refund Policy

Refund Policy

We are committed to providing quality products and exceptional customer service. Please review our refund policy below:

Refund Eligibility

We offer refunds or replacements only under the following conditions:

  • The item received is damaged.
  • The item has a functional problem.

How to Request a Refund or Replacement

If you encounter any of the issues listed above, please contact our customer service team directly to report the problem. We will then arrange for a replacement or issue a refund as appropriate.

Non-Refundable Situations

Please note that we do not offer refunds for any other reasons not specified above.